Terms of Service
Agreement and Scope
These Terms of Service apply to your access to and use of JobSync Pro, including our website, web application, mobile application, and related services.
By accessing or using JobSync Pro, you agree to use the service only for lawful business purposes and in accordance with these terms.
Accounts and Access
Users are responsible for maintaining the confidentiality of account credentials and for activity that occurs under their accounts.
Organizations are responsible for managing authorized users, permissions, service data, and mobile device access for their teams.
Services and Acceptable Use
JobSync Pro provides tools for field service operations, including scheduling, dispatching, technician activity, job records, customer communication, attachments, signatures, invoices, reporting, and related operational workflows.
You may not misuse the service, interfere with platform security, attempt unauthorized access, upload unlawful content, or use the service in a way that disrupts other users or systems.
Customer Data
You retain responsibility for business, customer, job, invoice, attachment, location, and user information submitted through the service.
You grant JobSync Pro permission to process that information as needed to provide, secure, maintain, support, and improve the service.
Mobile Application and Location Features
The mobile application may support technician tracking, route management, job status updates, photos, attachments, customer signatures, and access to job site information.
Location-related features depend on user permissions, organization settings, device settings, and active work sessions. Some features may not function properly if location access is disabled.
Communications
JobSync Pro may send service-related communications, including notifications, reminders, confirmations, invoices, support messages, and account-related messages by email, SMS, push notification, or other supported communication methods.
Payments and Third-Party Services
Payment, accounting, CRM, analytics, communication, hosting, and other integrations may be provided by third-party services. Your use of third-party services may be subject to separate terms from those providers.
When payment features are used, billing and payment-related information may be processed through secure third-party payment providers. JobSync Pro does not store full payment card information on its servers.
Privacy
Our collection and use of personal information is described in the Privacy Policy.
Service Changes and Availability
We may update, maintain, modify, or discontinue parts of the service from time to time. We use reasonable efforts to maintain service availability, but we do not guarantee uninterrupted or error-free operation.
Security
You must promptly notify us if you become aware of unauthorized access to your account or organization data. We implement reasonable safeguards designed to protect the service and user information.